Welcome To The Department of Public Works, City of New Haven, CT

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About the Department of Public Works

Department of Public Works provides a variety of services for New Haven residents. Street sweeping, refuse and recycling collection, snow plowing, sidewalk maintenance, road maintenance and drainage repairs highlight many of our daily activities.

The administrative office, located at 34 Middletown Avenue addresses Resident Services. In order to schedule a Bulk Appointment, pick up Transfer Station coupons, acquire free “Do it Yourself” compost bins or small recycling bins, residents must visit during the office’s open hours Monday through Friday 7:00 am – 4:00 pm.

If residents have a question or issue, they can call Resident Services anytime at (203) 946 - 7700. After hours, residents can leave a message with a call back phone number or report an issue needing attention at See Click Fix which is available 24/7.

Operating divisions that assist the department in fulfilling its’ mission of providing effective maintenance and management of the City’s infrastructure and public assets in order to improve the overall cleanliness and quality of life in New Haven include:

- Street Division providing daily delivery of services to support maintaining the Right of Way

- Bridge Division providing safe and reliable operations of three movable bridges and maintaining New Haven bridge system for safe for usage by vehicles and pedestrians.

- Refuse Division providing efficient collection of household waste including mixed solid waste, recyclables and seasonal waste thereby promoting clean and healthy neighborhoods.

- Recycling providing for education and promotion of single stream recycling program and creating efficiencies through waste volume reductions.

- Fleet Maintenance providing for efficient maintenance of all rolling stock and motorized equipment assigned to department.

- Right of Way Enforcement ensuring that ROW follow City Ordinances as it pertains to sidewalks, refuse collection, snow removal, signage, civil uses and safety.

- Eviction Services providing for contracted storage of personal goods through legal evictions and insures that the chain of custody is established in accordance with State and local regulations and laws.