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    LOW WATER PRESSURE AND DISCOLORED WATER POSSIBLE IN BRANFORD, EAST HAVEN AND THE EASTERN PART OF NEW HAVEN

    (7/8/2014) NEW HAVEN - July 8, 2014. People in Branford, East Haven and the eastern part of New Haven may be experiencing low water pressure and discolored water due to an electrical failure early this morning at the pumps that supply water to the Lake Saltonstall Water Treatment Plant. Regional Water Authority crews have made operational changes to the system to be able to continue to supply water to the area and will be working throughout the night to restore water pressure.

    One of the operational changes was to reverse the normal flow of water in some of the water mains. This allows the Authority to provide water from other sources to customers in the area. Reversing the flow can stir up naturally occurring sediment in the pipes and cause the water to appear tinted. Customers may wish to review the conditions of their water before use, and may choose to use bottled water for drinking. Customers can also put water in a pitcher and let the sediment settle to the bottom, using the clear water on top for drinking. It is best to refrain from doing laundry, especially of light colored clothing, until the discoloration clears up.

    At this time, the situation is still fluid, so no estimates can be given on when water pressure will return to normal or when discoloration will clear up. Another update will be issued tomorrow morning, July 9, at 9:00 a.m.

    UPDATE - July 9, 2014.

    The Regional Water Authority's crews and contractors have stabilized the situation at our Lake Saltonstall Water Treatment Plant, and the plant began operating again yesterday evening. There is still discolored water in the distribution system which we hope will clear during the day today.

    People with discolored water may choose to drink bottled water, or they can put water in a pitcher, let the sediment settle to the bottom, and use the water from the top for drinking.

    Please Direct Questions and Concerns to the Regional Water Authority. Contact: Kate Powell, 203-430-2367 kpowell@rwater.com


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