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    Chief Administrator's Office

    Chief Administrator's Office

    165 Church St.
    (203) 946-7900

    The Chief Administrator's Office implements the Mayor's policies, coordinates interdepartmental activities of City agencies providing public services and oversees the following public service agencies: Engineering, Fire, Human Resources, Library, Parks & Recreation, Police, Public Safety Communication and Public Works. Additionally, the Chief Administrator's Office oversees the Office of Emergency Management and the Office of Sustainability and provides administrative and clerical support to the Civilian Review Board.

    Chief Administrative Officer:
    Michael Carter
    E-mail: mcarter@newhavenct.net
    Michael Carter
    Deputy Chief Administrative Officer:
    Jennifer Pugh
    Jennifer Pugh
    Executive Administrative Assistant:
    Brenda Pantelis

    Event Planning Information.

    The City of New Haven has established a Permit and License Center located in the Building Division at 200 Orange Street (Fifth Floor).  This office will accept permit applications and permit fees, issue permits and licenses and assist with obtaining necessary departmental approvals for special events other than permits for use of Parks.  When you go to the Permit and License Center you will be given a permit application form indicating what departments will need to review your plans.  Staff in this office will work with you to coordinate the necessary approvals and to issue required permits. If necessary a meeting with all appropriate departments will be scheduled to expedite approvals. See more information here

    Annual Department Reviews

    City Seal Chief Administrators Office Annual Report
    Public Works Logo Department Of Public Works Annual Report
    Public Library Logo New Haven Free Public Library Annual Report
    Parks logo Department Of Parks, Recreation & Trees Annual Report
    Police Seal New Haven Police Department Annual Report
    Fire Dept Logo New Haven Fire Department Annual Report
    Engineering Logo Department Of Engineering Annual Report
    Public Safety Logo Department Of Public Safety Communication Annual Report

    Infrastructure And Assets

    Most City infrastructure and other municipal assets are the responsibility of one of the departments under the Chief Administrative Office.  This office has worked with those departments to comprehensively inventory the condition and needs of City infrastructure and assets, including: the 49 municipal bridges, the 225 miles of City roads, the 400 miles of sidewalks, the 160 miles of storm lines, 7,000 catch basins, 3,500 manholes, 260 stormwater outfalls, 32,000 street trees, dozens of municipal buildings, two tunnels, 12,000 street lights, and many other pieces of infrastructure or equipment. 

    All of this infrastructure and these assets must be maintained in good condition as cost-efficiently as possible, while also advancing various goals such as public safety, environmental sustainability, public access, etc.  See information on infrastructure and assets here.

    Other Information

    Fire Dept Logo
    New Haven Fire Department - Planned Operational Changes




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